经济管理学刊（中英文版）

服务化、产业异质性与制造企业绩效

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作者：Yinghui Gao, Xiao Han, Pengbin Gao, Hongjin Lin

摘要：

In the process of rapid economic development, the competition in the manufacturing industry is becoming more and more fierce. As a strategic measure for many manufacturing firms to successfully improve firm performance, servitization has gradually attracted the attention of more and more managers and scholars. The study collected and processed the annual reports of manufacturing firms that disclosed information on CNINF in 2017. Through a series of screening work, the annual reports of 260 firms were finally selected as sample data. Through the regression test of the data, this study mainly discusses whether the industry type can regulate the relationship between servitization and firm performance. The results show that servitization can have a positive impact on firm performance. In addition, industry type can be used as a moderating variable to moderate the relationship between servitization and firm performance. On this basis, this paper puts forward some suggestions and countermeasures for manufacturing firms.

关键词：Servitization; Firm Performance; Industry Heterogeneity

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